HoloLens–First Reactions


After getting a real HoloLens I thought the best thing was to take it out into the world to meet some real people.

Normally I’d spend some time to put together a nice presentation. I hadn’t had time so I was bad and winged it.

My first experiment was an interesting one. I’d configured the device for me and I don’t have a pupil measuring device so I thought I’d see how we go at just using it as is.

After showing people the first gesture the select I let them go.

It didn’t take long until the “Wow!”, “No way!” and the general look of amazement on the face was present.

Helping them without seeing what they see was a bit challenging so I quickly decided i needed to at least have a few holograms lying around for them to see.


Even though I’ve tried to explain the experience to people for over a year. No matter how many times you explain it – people do not understand it’s awesomeness until they experience it themselves.

It doesn’t take long till people are selecting, rotating, placing and playing with holograms like a pro. You soon notice that your room is all of a sudden filled with hamster wheels, astronauts and fish swimming around your desk.

I also have a bad habit of losing my hologram menus so I’ve taken to put them on a wall.

Factory resetting your HoloLens


After playing with the emulator for awhile I finally caved and bought a real device.

While doing the initial setup I got stuck at the network connection screen. At first I thought this was due to the hotel internet needing a special browser page with details to login so I left it.

The next day when I had more conventional wi-fi I realised something wasn’t quite right. I’m back a the same screen and I can’t see a network…hmmm… Luckily I’m in a room full of other HoloLens geeks so we got someone to share their phone data as a hotspot…still nothing.

At this point I realised something was amiss and I was going to need to reset it.

So I came across the page about restart, reset or recovering here. Because I hadn’t made it past the initial setup I had to go straight to the bit about the recovery tool which you can get from here.


From here I followed the instructions. Plugged in my HoloLens, downloaded the software and installed to the HoloLens. Halfway through the install I got a failure. I tried running it again but it couldn’t find my device now as it was in a funny state.

So now I’m going into manual recovery mode.


1. Hold the power button for 15 seconds, until all the lights are off. For me this felt like it took a minute…

2. Press and hold the volume up button

3. While holding the volume up button, press and hold the power button for 10 seconds, until the middle LED on the device arm lights up. Again, this felt like at least a minute.

At this point you won’t be able to do anything with the HoloLens. It took a few goes before my computer would pick it up in this mode. My 2nd attempt failed and I ended up having to do it for the 3rd time.

After the install worked, I was able to get successfully through the start up, calibration, network connection and away I went.  I must say I was getting quite worried I’d bricked the device for good.

Hopefully this will help anyone else that gets themselves into a funny state on the HoloLens.